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Support, Operation & Maintenance
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Support, Operation & Maintenance

3W Networks Technical Assistance Centre (TAC), located in the UAE, provides comprehensive support to its clients. This support can extend from remote telephone based assistance to resolve simple problems through to the deployment of a skilled TAC Engineer to site to address complex performance critical problems.

Other services include:

  • Routine on site maintenance to ensure reliable system performance.
  • Remote diagnostic and report via dial in from Dubai to the Network Management System.
  • Management of a critical spares inventory located in Dubai to reduce any system downtime.